We collect certain data from you directly, like the information you enter yourself when you participate in courses, and from third-party platforms which connect with PencilBox. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.
We use tools like cookies, web beacons, analytics services, and advertising providers to gather the data listed above. Some of these tools offer you the ability to opt-out of data collection.
We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity.
We share certain data about you with instructors, other students, companies performing services for us, PencilBox affiliates, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.
We use appropriate security based on the type of data and sensitivity. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password. If you suspect any unauthorized access to your account, please contact us as soon as possible.
You have certain rights around the use of your data, including the ability to opt-out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.
When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email or postal mail with any questions, concerns, or disputes.